Many players have questions about Pointsbet before they deposit their first euro — here are the honest answers. This guide walks you through every step from registration to claiming bonuses, with a worked example so you know exactly what to expect.
Prerequisites
- You must be at least 18 years old (or the legal gambling age in your jurisdiction).
- A valid email address and a mobile phone number for verification.
- A secure internet connection—Wi‑Fi or mobile data.
- An accepted payment method: credit/debit card, e‑wallet (e.g., Skrill, Neteller), or bank transfer.
- Identity documents ready for KYC (passport, driver’s licence, or national ID).
Account Setup
- Visit the official website of the platform and click the Sign Up button.
- Fill in the registration form with your personal details (name, email, date of birth, address).
- Choose a username and a strong password (mix of letters, numbers, and symbols).
- Agree to the terms and conditions and confirm you are of legal age.
- Submit the form and check your email for a verification link—click it to activate your account.
- Log in for the first time using your new credentials.
- Complete the KYC process by uploading the required documents. This step is mandatory before any withdrawal.
Mobile & Browser Access
The platform is fully optimised for mobile browsers, so no native app download is required. You can access all features—live betting, cash out, and account management—directly from your phone’s browser. For a faster experience, add the site to your home screen as a Progressive Web App (PWA):
- On Android: open the site in Chrome, tap the menu icon, and select Add to Home screen.
- On iOS: open in Safari, tap the share icon, and choose Add to Home Screen.
The PWA behaves just like an installed app, with push notifications and offline support where available.
Maximising Your Bonus
The welcome bonus typically matches your first deposit up to a certain amount. Here is a worked example to illustrate the wagering requirement.
Example: You deposit €100 and claim a 100% match bonus of €100. The bonus comes with a 30x wagering requirement on the bonus amount.
Formula: Total wagering required = Bonus amount × Wagering multiplier
€100 × 30 = €3,000
You must place bets totalling €3,000 before any winnings from the bonus can be withdrawn. Note that not all bets count equally: slots usually contribute 100%, while table games may contribute only 10–20%. Check the terms to maximise your effective playthrough.
Tip: To clear the bonus faster, focus on high‑contribution games with low house edge (e.g., selected slots with RTP above 96%).
Worth Knowing
The loyalty programme rewards regular play with points that can be exchanged for bonus credits, free bets, or cash. Points are earned on every real‑money wager—typically 1 point per €10 bet. The programme has four tiers:
| Tier | Points Required | Typical Rewards |
|---|---|---|
| Bronze | 0 | Standard promotions, birthday bonus |
| Silver | 1,000 | Free bet every month, faster withdrawals |
| Gold | 5,000 | Personal account manager, increased betting limits |
| Platinum | 15,000 | Exclusive events, cashback offers, higher point exchange rate |
Points reset after one year of inactivity, so keep playing to maintain your status.
FAQ
How long do withdrawals take?
Withdrawal times depend on the method used. E‑wallets are usually processed within 24 hours, credit/debit cards take 2–5 business days, and bank transfers may take up to 7 business days. The first withdrawal may be delayed until KYC is verified.
Is the platform licensed?
Yes, the platform operates under a valid gambling licence from the Malta Gaming Authority (MGA) and also holds a Curacao licence. For players in the EU, note that winnings from Curacao‑licensed casinos may be subject to local income tax—check your local regulations.
Can I set deposit limits?
Absolutely. The site offers responsible gambling tools including deposit limits, loss limits, session time reminders, and self‑exclusion. You can set these in your account settings under the responsible gaming section.
What if I forget my password?
On the login page, click the “Forgot password” link. Enter your registered email address and you will receive a reset link. Follow the instructions to create a new password. We recommend enabling two‑factor authentication (2FA) after logging back in for extra security.
Conclusion
Getting started with this sportsbook is straightforward—register, verify, deposit, and claim your bonus. Use the worked example above to plan your wagering strategy, and take advantage of the mobile‑optimised site to play on the go. Remember to gamble responsibly and enjoy the experience.